Better instructions to guarantee installation success
StepAlong helps companies who rely on independent installers to better ensure their product is installed safely and efficiently without drama.
Better instructions make installers more successful
Most installers are hired directly by your customers and are installing your product for the first time. With StepAlong, your instructions are designed to be clear, visual, and foolproof, so even a first-time installer can deliver a fast, professional result.
Instructions in every installer’s language
Independent installers come from diverse backgrounds and may not share your customer’s language. StepAlong’s context-aware AI translations ensure your instructions are available in 30+ languages at a fraction of the cost, dramatically increasing the likelihood of a smooth installation.
Incorporate installer feedback easily
Professional installers can be the best testers, seeing issues with your product and setup that others don’t.
With StepAlong you can update your instructions anytime, making sure your they are up-to-date and as helpful as they can be.
Cut support calls and costly incidents
When installers get stuck, it creates delays, frustration, and costly calls. StepAlong ensures a smooth installation the first time, reducing errors and inspiring better reviews from your customers.
The right instructions, for the right user, every time
StepAlong lets you deliver tailored documentation for customers, end-users, and installers, all from a single source. Our digital-first, QR-code solution ensures every user gets the right instructions instantly — no waste, no printing costs.
Calculate Your Potential Savings
Discover how much your company can save by switching to StepAlong’s AI-powered digital instruction platform.
At StepAlong, we’ve focused on what customers need for a great product instructions experience:
- Mobile-first
No app downloads required, just open and follow - Guided steps
A logical, step-by-step structure for clarity - Flexible formats
Downloadable PDFs for those who prefer them - Easy discovery
Accessible via Google, ChatGPT, and other search engines - Localized content
Instructions in your customers’ own language