Your PDF instructions aren’t working
Have you spent time and money creating a great brand, then spoil it with poor setup and usage instructions?
StepAlong is a powerful way for consumer product companies to create product tutorials that really help their customers (and not swear and curse the crappy PDF).
Stop abandoning your hard won customers to the web
When you don’t give your customers enough help to setup and use your product, they search Google and they will be lost to competitors, creators, YouTube & content farms.
Your product tutorial where it should be
Add the StepAlong QR code to your product packaging, publish it to your website, so your customers get help whenever they need.
Or build your product tutorial microsite with StepAlong and have all your product instructions in one place.
Create from new or re-purpose what you have
Create a new StepAlong from scratch, repurpose your YouTube, Instagram and other social media content, or update your PDF manuals, to create a better setup & usage experience for your customers.
Roll with product changes and customer feedback
Products and their components often change or customers may be confused by a specific step.
With StepAlong you can update anytime, making sure your product tutorial is up-to-date and as good as it can be.
A dedicated tool to create, publish and manage product tutorials
StepAlong is a dedicated tool to create, maintain and manage all aspects of product tutorials, how-tos and instructions.
It’s structured approach will help you produce better and clearer product tutorial more efficiently.
Less calls to customer support, more happy customers
Customers may return your products if they find them difficult to use or set up.
StepAlong allows you to be more effective with your product setup and usage, meaning that customers can get up and going quicker and with less calls to your support.
StepAlong enabled Time4Sleep to modernize product information, eliminate update bottlenecks, and enhance customer experience with clear, searchable instructions.
Calculate Your Potential Savings
Discover how much your company can save by switching to StepAlong’s AI-powered digital instruction platform.
At StepAlong, we’ve focused on what customers need for a great product instructions experience:
- Mobile-first
No app downloads required, just open and follow - Guided steps
A logical, step-by-step structure for clarity - Flexible formats
Downloadable PDFs for those who prefer them - Easy discovery
Accessible via Google, ChatGPT, and other search engines - Localized content
Instructions in your customers’ own language