Your digital product instructions are more than a downloadable PDF
StepAlong turns your product instructions into structured, mobile-friendly content built for today’s customers, search engines and AI.
Usability that helps your customer and business
StepAlong creates a digital format designed for mobile, creating a great mobile experience that works across browsers and devices, with no APP needed, allowing your customers to follow your instructions successfully on their mobile.
80% of instructions on StepAlong are viewed on mobiles.
Make Your Instructions Truly Discoverable
The StepAlong Turnkey Instruction Center centralizes all your instructions, in every language, into an SEO-optimized, searchable, mobile-friendly site. Sitemaps are automatically generated in every language for all types of search engines to find and index your instructions.
Get visits from the long tail of search by offering instructions in all the languages of your customers.
Help AI Engines Give the Best Answers to Specific Questions
A print-based PDF creates obstacles for AI search tools like ChatGPT, creating inconsistent and bad results. StepAlong creates instructions in a structured way that make it easy for AI search engines to understand, allowing it to find the answers to specific user questions and not just point them to the PDF.
Foundational for Customer Service Automation
Like the AI engines such as ChatGPT, customer service automation chatbots depends on clean, structured content. Without it, chatbots give partial or incorrect answers, increasing support costs – the opposite of what you are trying to achieve! Digitizing your instructions with StepAlong ensures high quality consistent results with your chatbot, ensuring your investment.
Accessibility
Most PDFs created for print are not accessible to screen readers or assistive technologies, shutting out users with disabilities and creating compliance issues. StepAlong enables you to create accessible PDFs to download for users who need them.
Calculate Your Potential Savings
Discover how much your company can save by switching to StepAlong’s AI-powered digital instruction platform.
At StepAlong, we’ve focused on what customers need for a great product instructions experience:
- Mobile-first
No app downloads required, just open and follow - Guided steps
A logical, step-by-step structure for clarity - Flexible formats
Downloadable PDFs for those who prefer them - Easy discovery
Accessible via Google, ChatGPT, and other search engines - Localized content
Instructions in your customers’ own language