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How You Are Losing Revenue to Bad Instructions
We’ve just completed the StepAlong ROI Calculator to help companies understand the savings they can achieve by using StepAlong to create, publish, and maintain their product instructions. Most companies stick with outdated processes, so their instructions are inevitably sub-par, (we go into this in more detail in our post Challenges of Instruction Creation and How…
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Fix Your Broken Instruction Creation Process with StepAlong
Technology has always helped businesses work better by increasing efficiency, reducing complexity, and cutting costs. And it has almost always improved the customer experience by making purchases easier, decisions more reliable, and services more transparent. The fax replaced the letter. Email replaced the fax. E-commerce replaced the catalog. Online booking replaced call centers. Each advanced…
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In E-Commerce, Good Instructions Are More Important Than Ever
As e-commerce become the dominant sales channel it expands markets and creates opportunity, but it also shines a light on product instructions like never before.
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Master your Baking: French, Mexican, and Spanish Epiphany Cakes Revelry
Get ready to discover the traditions behind epiphany cakes and find out how StepAlong makes it super easy to share and enjoy these recipes.
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What we can learn from James Hoffmann’s comments on Tiramisu recipes
We found it interesting to hear James’ opinion on how the different recipes either did or did not help him getting to the final product.
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Picture-perfect TV mounts: How Mounting Dream make installation a breeze
Mounting Dream should be elevated to the level of instructions of legend because of how they work to tirelessly enable the customer to achieve something.