Enhance your kit instructions and your customers experience
StepAlong saves you time and stress with your kit instructions,
letting you focus on what you love about: creating!
StepAlong simplifies the creation, translation, and management of kit instructions.
Kit Instructions Matter—A Lot!
When it comes to kits, the instructions can make or break the experience. Here’s some interesting facts*:
- 1 in 4 customers struggle with kit instructions, often feeling frustrated and lost.
- 80% of bad reviews point to confusing, hard-to-follow directions or tutorials that leave users stuck mid-project.
- This is especially tough for beginners, who make up 14.3% of customers. They rely on clear, step-by-step guidance to learn and complete their first projects.
- Poor instructions don’t just confuse; they lower product ratings. Kits with unclear tutorials tend to get below 3-star reviews.
- While video tutorials can help, 36.1% of users feel they move too fast. Without a physical copy to reference, it becomes a frustrating experience for many.
* The Sellers Sprite Crochet Kits Market Report for 2023.
Improve Your Kit Instructions with StepAlong
The StepAlong Instructional Platform helps you enhance your kit instructions, making the experience smoother for your customers:
- Reach a Global Audience: Offer your kits instructions in several languages (10 and growing), with the help of AI-powered translations that accurately handle technical crochet terms.
- Secure and Easy Access: If you need it, protect your instruction with unique access and QR codes, ensuring only your customers can view them. Select tutorials can also be made publicly available to draw in new users.
- Automatic PDF Generation: Easily generate downloadable PDFs for all languages without having to use complicated PDF creation software.
- Create your Instruction Center: Build a one-stop reference for all your kit instructions, giving your customers a streamlined, user-friendly experience with your brand.
With StepAlong, Hardicraft created a secure, multilingual online instruction platform, cutting costs and enabling market expansion.
Calculate Your Potential Savings
Discover how much your company can save by switching to StepAlong’s AI-powered digital instruction platform.
At StepAlong, we’ve focused on what customers need for a great product instructions experience:
- Mobile-first
No app downloads required, just open and follow - Guided steps
A logical, step-by-step structure for clarity - Flexible formats
Downloadable PDFs for those who prefer them - Easy discovery
Accessible via Google, ChatGPT, and other search engines - Localized content
Instructions in your customers’ own language